ZipDoc is a HIPAA compliant, cloud-based, secure
messaging mobile platform that was developed out of the
need to solve how doctors or medical professionals
communicate about actionable patient health information during
the vulnerable transitions of the care process from acute to
When a patient is ready for discharge, the
physician/healthcare provider can add more than one
recipient on a discharge notification which provides the
actionable data necessary to facilitate a discharge and
dramatically improve the whole care coordination
process. Each medical professional can chat with all of
the team members surrounding a particular incident by
using Zipdoc's GoToChat room feature.
Special features of ZipDoc
- Medical incidents and transcription:
Doctor’s audio dictation and information like
patient name, disease, next steps of
medication, etc. as a file is transcribed by the
server into text and formatted in a standard
Audio Trim and Merge: Implemented
Audio trim and merge to edit unwanted audio and
merge using the combination of two techniques -
.wav audio merge and FFMPEG codec.
Template-based Messaging: Real-time
status of actionable patient health information
gets delivered to all key decision makers which
will improve the repatriation process and the
bottom line. This allows the recipient a chance
to respond much quicker as a result.
Sensitive information will be encrypted in the
DB. All communication between server and client
is via SSL and sockets. No server or socket
calls are actioned through HTTP or in clear
- Offline Cache: Users
can use most app features without internet
connection. All the data and information shared
are being cached. Using offline cache,
intelligent background processing of server
commands and responses, and proper
prioritization and optimization of business
logic, a very fast and reliable performance is
- Cross Platform:
Supports users in all the platforms like
Android, iOS, and Web.
- Extensible: ZipDoc
can be customized in such a way that it can be
integrated into any healthcare organization or
an existing Electronic Medical Record.
ZipDoc is being used by many high-risk health delivery
models including ACO’s (accountable care organizations),
MCO’s (managed care organizations), hospitals, urgent
cares and physician clinics nationwide.
- Patients get the highest quality of care and access to healthcare.
- ZipDoc just needs 90 seconds in order to save 90% of
doctors’ time. It gives great job satisfaction for
medical professionals and helps them serve their
patients in a much better way by creating a proper
work-life balance for them.
- ZipDoc has solved the communication barriers in a
patients’ continuum of care resulting in meaningful
outcomes for various metrics, most notably
readmission and ER utilization rates.