Soft Suave has a long partnership with the client-the world's leading freelancer website, having millions of registered freelancers and clients with plenty of jobs posted annually.
The client is renowed for providing a platform for the companies and freelancers to connect and enter into a service relationship with one another. This platform offer a high annual income for the freelancers and a fast-growing skill-sets for the companies each year.
Soft Suave was perfectly poised to provide both the technology and systems expertise to monetize the client website. The extended association with the client meant that Soft Suave was familiar with current systems, processes and practices in place and this helped to add substantial modifications and updates at the operational level with an end to end technical solution.
Soft Suave's solution has made a significant positive impact on 3 important metrics.
Reduces downtime hence ensuring a good user experience.
Automating business processes using automated reminders and member self-service increased efficiency and saved time.
Brought approximately $10 million recursive revenue yearly.
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