Our client was a start-up eCommerce company that wanted to offer unmatched online shopping experience to customers and provide door delivery under 60-minutes for a vast range of products such as groceries, farm-fresh vegetables & fruits, beverages, personal & baby care, meat, fish and home essentials.
They also wanted to make shopping hassle-free and doorstep delivery in a matter of a few clicks.
We leveraged all the robust features and functionalities to build a remarkable eCommerce platform that paved the way for our client to manage a profitable business.
Live order, pick-up and delivery tracking
Intuitive UI to showcase 1000+ products
Choice to schedule orders by the end-users
Options to edit or change confirmed orders before delivery
Custom themes to create an interactive platform
Custom features to satisfy business needs
Soft Suave helped the client to integrate highly interactive and scalable features with the customer-friendly design approach. Below are the four most essential panels that comprise of all the features of customer, marketplace owner/admin, vendor, and shopper/delivery personnel.
The customer mobile app was a digital business solution that helped customers to shop without any hassles. Moreover, as the website was simple, the client was able to attract many customers to shop.
Integrated a payment gateway that supported numerous payment options like COD, eWallet, credit & debit cards.
This feature enabled customers to edit their orders even after placing a confirmed order.
Offered interactive UI/UX design to improve customers’ buying experience.
Displaying all things that can be purchased in a category-wise manner attracted customers’ attention and helped them make their choice easily.
To make the shopping experience easier the website lists all the products from different vendors on one common marketplace website.
Integrated gift coupons and discounts on the website to attract potential customers into buying.
Integrated single-page checkout that displayed all elements including cart contents, billing and shipping address, shipping options, and payment information on one page.
Customers can add unlimited products to their wish list and buy them later.
Customers can add custom filters to find their desired product without refreshing the list.
Allowed customers to use mobile numbers and log in using OTP to access their profile and shop on the website.
Facilitated customers to schedule and reschedule orders based on their requirements.
The admin panel helped admin to work seamlessly and control all the activities in the multi-vendor platform.
Integrated all the features into a single administrative console that helped admin to manage customers, vendors, and shoppers.
Products were mapped to allow stocks and inventory to be updated in real-time.
Enabled automated order assignment to allow dedicated shoppers to pick products from the closest stores and achieve quick delivery.
Allowed admin to manage different vendors inside the marketplace.
Facilitated admin to process adaptive vendor payouts and commissions.
Developed scalable multi-vendor delivery platform that allowed the admin to control and dispatch drivers according to orders.
The admin can get reports that offer stock details, sales figures to commission rates.
Develop attractive promotional ads & banners to reach customers and help them buy more.
Admin was allowed to add Meta tags & description, Alt tags, and titles to make the site SEO friendly.
The vendor panel features facilitated the vendors to manage their products quickly and grow their business exponentially.
Developed separate dashboard for vendors to manage their own listings, profile page info, logo and images, shipping zones, methods and rates, and get personalized reports.
We made it easy for vendors to manage millions of product listings.
Vendors can upload new products, manage the existing products, and delete old products listed on the website using the vendor panel.
The features in the shopper app were customized to make the delivery process easier for the shoppers. The robust features ensured orders were delivered on time.
Developed a delivery mobile app to make the delivery process easier for the delivery personnel.
Integrated live chat & call for shoppers/delivery personnel to communicate with customers for any clarifications and vice versa.
Integrated Google Maps for shoppers to leverage while delivering orders.
Enabled geo-tracking to track shoppers and orders in real-time.
The innovative tech-driven solutions contributed to the positive impact on the client’s business. The client was able to offer an exceptional multi-vendormarketplace for customers to shop hassle-free and vendors to manage seamlessly.
Soft Suave's solution has made a significant positive impact on 3 important metrics.
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